Staff was very kind and helpful. Room was very comfortable, the beds were especially were comfortable. The kitchenette could have been stocked with more cooking supplies such as a pan and pot - but these were provided when we asked the staff. We needed to use the sofa bed on our trip, and this was the least comfortable sofa bed ever. Super thin, mattress was old and stained, and wires poked through. Although the regular beds were luxuriously comfortable, the sofa bed - as advertised - definitely needs an update.
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